Customer Service Specialist

XACT

Join XACT as a Customer Service Specialist in Orlando, providing top-notch support via phone, email, and chat to help customers achieve their goals.

Last checked on July 5, 2026. We may earn a commission when you click through.

Advertisement

The position offers a stable and engaging environment for customer service enthusiasts. However, it may not appeal to those preferring remote work or flexible hours.

✓ Energetic work environment ✓ Opportunity to make a direct impact on customer satisfaction ✓ Structured support and training
This listing may have expired or is no longer available. Information shown may be outdated.

XACT

Lockhart

Customer Service Specialist

Updated 1 month ago

Job TypeFull-Time

Ready to apply?

You'll be redirected to the employer's site to complete your application.

Apply on employer site →

You'll be redirected to bebee.com

The position offers a stable and engaging environment for customer service enthusiasts. However, it may not appeal to those preferring remote work or flexible hours.

About this role

Join XACT as a Customer Service Specialist in Orlando, providing top-notch support via phone, email, and chat to help customers achieve their goals.

About the Company

XACT is dedicated to delivering exceptional customer service and ensuring customer satisfaction in every interaction.

Key Highlights

  • ✓ Full-time position with opportunities for growth
  • ✓ Engage with customers via multiple channels
  • ✓ Work in a secure office environment
  • ✓ Use problem-solving skills to enhance customer experience
  • ✓ Receive paid time off and flexible scheduling

Honest Take

This role is enjoy direct customer interaction and problem-solving but may not suit individuals seeking remote work options.

Pros

  • ✓ Energetic work environment
  • ✓ Opportunity to make a direct impact on customer satisfaction
  • ✓ Structured support and training
  • ✓ Potential for career advancement
  • ✓ Benefits like paid time off and flexible scheduling

Cons

  • ✗ Position is not remote
  • ✗ May involve handling difficult customer situations
  • ✗ Entry-level, which may mean lower starting pay
  • ✗ Could require weekend or holiday shifts
  • ✗ Fast-paced work may not suit everyone

Best For

It's suited for energetic individuals who thrive in fast-paced environments and enjoy helping others.

Watch Out

Be prepared for potential emotional strain from handling challenging customer interactions regularly.

What Customers Say

Workers report a supportive environment with good training, but some find the in-office requirement limiting.

Expert Review

This position at XACT focuses on delivering excellent customer service in a structured office environment. Ideal candidates will engage with customers through phone, email, and live chat, helping them with product selection and issue resolution.

The company promotes a supportive atmosphere, offering training and opportunities for advancement. The emphasis on empathy and problem-solving skills ensures that representatives can effectively meet customer needs, contributing to overall satisfaction.

Prospective employees should note that the role requires in-office work, which may limit flexibility for those accustomed to remote settings. handling customer complaints can be emotionally taxing, thus a strong resilience is advised.

According to XACT's job listing, employees benefit from paid time off and flexible scheduling, which can enhance work-life balance despite the demands of the role. Overall, this position is promising for those excited about making a difference in customer experiences.

Apply for this position →

You'll be redirected to bebee.com

You might also like