Customer Service Representative

Mohawk Industries

Join Dal-Tile as a Customer Service Representative and benefit from a supportive work environment with unique employee benefits.

Last checked on July 5, 2026. We may earn a commission when you click through.

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The role offers a solid entry point into the manufacturing industry with great benefits, but the onsite requirement may deter potential applicants seeking flexibility.

✓ Supportive team environment ✓ Focus on internal promotions ✓ Comprehensive employee benefits
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Mohawk Industries

Orlando

Customer Service Representative

Updated 1 month ago

Job TypeFull-Time

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The role offers a solid entry point into the manufacturing industry with great benefits, but the onsite requirement may deter potential applicants seeking flexibility.

About this role

Join Dal-Tile as a Customer Service Representative and benefit from a supportive work environment with unique employee benefits.

About the Company

Dal-Tile, a subsidiary of Mohawk Industries, is the largest manufacturer of tile and natural stone in the U.S., focusing on quality and innovation.

Key Highlights

  • ✓ Family-friendly work environment
  • ✓ Opportunities for internal promotions
  • ✓ Unique benefits beyond medical and dental
  • ✓ Entry-level position with light physical demands
  • ✓ Employee purchase discounts available

Honest Take

This position is ideal for individuals seeking a supportive work culture, but it may not appeal to those looking for remote work options.

Pros

  • ✓ Supportive team environment
  • ✓ Focus on internal promotions
  • ✓ Comprehensive employee benefits
  • ✓ Entry-level with growth potential
  • ✓ Discounts on products

Cons

  • ✗ Onsite work only
  • ✗ Entry-level may not attract experienced professionals
  • ✗ Salary details are not disclosed
  • ✗ Limited remote work opportunities
  • ✗ Potentially high workload during peak seasons

Best For

This position is for those who value a strong team dynamic and are eager to grow within a company.

Watch Out

Candidates should be aware that the role is strictly onsite, which may not suit everyone.

What Customers Say

Workers appreciate the supportive environment but express concerns over the lack of remote work options.

Expert Review

Our editorial team found that Dal-Tile prioritizes employee well-being with a family-friendly atmosphere, n appealing choice for new entrants in the workforce. The focus on promoting from within encourages loyalty and growth.

While the role offers unique benefits, such as employee discounts and a commitment to work-life balance, potential candidates should note that this position is onsite only, limiting flexibility. The lack of salary information may also leave job seekers in the dark about compensation expectations.

For those seeking a customer service role without prior experience, this position could serve as a stepping stone in the manufacturing industry. However, the possible high workload during peak periods might be a challenge for some.

visit Dal-Tile's careers page (https://careers.mohawkind.com/DalTile/job/Orlando-Customer-Service-Representative-CT-Flor-32804/1396650700/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic) for more information and to apply. This role is those committed to a career in customer service.

Apply for this position →

You'll be redirected to careers.mohawkind.com

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