Call Center Representative

Polestar Plumbing Heating & Cooling

Join Polestar Plumbing, Heating & Cooling as a Customer Service Representative in a hybrid role, providing vital support and scheduling for customers.

Last checked on August 22, 2026. We may earn a commission when you click through.

Advertisement
✓ Good hourly wage ✓ Various benefits including PTO and insurance ✓ Supportive team atmosphere
This listing may have expired or is no longer available. Information shown may be outdated.

Polestar Plumbing Heating & Cooling

Shawnee

Call Center Representative

Updated 24 days ago

Salary$21–$23/hr
Job TypeFull-Time

Ready to apply?

You'll be redirected to the employer's site to complete your application.

Apply on employer site →

You'll be redirected to ziprecruiter.com

This role is appealing for individuals seeking a customer service position with good pay and benefits. However, the requirement for flexible hours may deter those with rigid schedules.

About this role

Join Polestar Plumbing, Heating & Cooling as a Customer Service Representative in a hybrid role, providing vital support and scheduling for customers.

About the Company

Polestar Plumbing, Heating & Cooling has been serving the Kansas City area for over 41 years, offering reliable plumbing, heating, and cooling solutions.

Key Highlights

  • ✓ Competitive pay of $21-$23 per hour
  • ✓ Hybrid work format with flexible hours
  • ✓ Comprehensive benefits package including medical and 401(k)
  • ✓ Supportive team environment
  • ✓ Opportunity to assist customers directly

Honest Take

While the pay is decent, be prepared for the reality of working nights and weekends, which could disrupt personal plans. The team is supportive, but the fast pace may be challenging for some.

Pros

  • ✓ Good hourly wage
  • ✓ Various benefits including PTO and insurance
  • ✓ Supportive team atmosphere
  • ✓ Opportunity for growth within the company

Cons

  • ✗ Requires evenings and weekends
  • ✗ Fast-paced environment may be stressful
  • ✗ Potential for high call volume

Best For

This position suits organized and customer-focused individuals in the Kansas City area seeking hybrid employment.

Watch Out

Be aware that the job demands availability during evenings and weekends, which might not suit everyone.

Expert Review

Joining Polestar as a Call Center Representative means entering a supportive work environment but also comes with the need for flexible hours. With wages between $21 and $23 per hour, employees can expect a especially for the customer service sector in Kansas. The benefits package includes medical coverage, a matching 401(k) plan, and generous PTO policies, ttractive for long-term employees.

However, the role's fast-paced nature may be overwhelming for those not accustomed to high-volume customer interactions. The company’s longstanding presence in the Kansas City area is its reliability, but the expectation for evening and weekend shifts can be a back. If you're considering this position, it's advisable to assess how well you can manage the work-life balance required here.

For more details, check Polestar's official listing here.

Apply for this position →

You'll be redirected to ziprecruiter.com

You might also like