Customer Service Representative Bilingual Cantonese Mandarin

Transdev

Transdev is seeking a Bilingual Customer Service Representative fluent in Mandarin and Cantonese to support customers and providers with flexible scheduling.

Last checked on June 17, 2026. We may earn a commission when you click through.

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If you're bilingual and enjoy customer interaction, this position could be a good fit, but be prepared for flexible hours.

✓ Bilingual requirement increases job opportunities ✓ Flexible scheduling can accommodate personal needs ✓ Direct interaction with a diverse customer base
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Transdev

Oakland

Customer Service Representative Bilingual Cantonese Mandarin

Updated 1 month ago

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If you're bilingual and enjoy customer interaction, this position could be a good fit, but be prepared for flexible hours.

About this role

Transdev is seeking a Bilingual Customer Service Representative fluent in Mandarin and Cantonese to support customers and providers with flexible scheduling.

About the Company

Transdev is a transportation service company providing solutions in mobility and transit across the U.S.

Key Highlights

  • ✓ Bilingual in Mandarin and Cantonese required
  • ✓ Flexible work schedule available
  • ✓ Excellent customer service skills emphasized
  • ✓ Opportunity to work in a dynamic environment
  • ✓ Supports diverse customer base

Honest Take

This role suits those who excel in communication and enjoy helping others, but may not offer a traditional 9-to-5 routine.

Pros

  • ✓ Bilingual requirement increases job opportunities
  • ✓ Flexible scheduling can accommodate personal needs
  • ✓ Direct interaction with a diverse customer base

Cons

  • ✗ Shifts may vary, impacting work-life balance
  • ✗ Customer service roles can be demanding
  • ✗ No salary information provided

Best For

Ideal for those with strong communication skills who enjoy assisting customers in a dynamic environment.

Watch Out

Be aware that the flexible schedule could lead to irregular hours, which may not suit everyone.

Expert Review

This role at Transdev for its need for bilingual skills in both Mandarin and Cantonese, addressing a growing demand in customer service. Employees will interact with a diverse clientele, enhancing their communication capabilities. The flexibility in scheduling allows for better work-life integration, but potential candidates should anticipate variability in hours, which may not appeal to everyone.

Customer service positions often come with their own challenges, including handling difficult customer inquiries. Therefore, excellent interpersonal skills are essential for success. Transdev's commitment to customer service excellence also requires representatives to adapt quickly to various situations. While no salary details are provided, the opportunity to work with a reputable company in the transportation sector could be beneficial for career growth.

As such, individuals looking for a stable, predictable work schedule might find this role less appealing. However, for those who thrive in dynamic environments and possess the necessary bilingual skills, this opportunity could prove rewarding. For more details, visit Transdev's official page.

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