Customer Sales & Service Representative

Applied Industrial Technologies

Applied Industrial Technologies seeks a full-time Customer Sales & Service Representative in New Berlin, WI to connect with customers and address their needs.

Last checked on August 4, 2026. We may earn a commission when you click through.

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This position is ideal for individuals who thrive in a customer-centric role and enjoy problem-solving. However, it may not suit those seeking a low-pressure work environment.

✓ Team-oriented atmosphere ✓ Engaging customer interactions ✓ Opportunities for skill development

Applied Industrial Technologies

New Berlin

Customer Sales & Service Representative

Updated 14 days ago

Job TypeFull Time

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This position is ideal for individuals who thrive in a customer-centric role and enjoy problem-solving. However, it may not suit those seeking a low-pressure work environment.

About this role

Applied Industrial Technologies seeks a full-time Customer Sales & Service Representative in New Berlin, WI to connect with customers and address their needs.

About the Company

Applied Industrial Technologies is a leading distributor of industrial products and services, focusing on providing solutions to enhance operational efficiency.

Key Highlights

  • ✓ Full-time position with a dynamic team environment
  • ✓ Opportunity to collaborate with customers and outside sales
  • ✓ Focus on problem-solving and customer service

Honest Take

While the role offers a chance to build strong customer relationships, the fast-paced environment can be overwhelming for those not used to high-pressure situations. Expect a steep learning curve on product knowledge.

Pros

  • ✓ Team-oriented atmosphere
  • ✓ Engaging customer interactions
  • ✓ Opportunities for skill development

Cons

  • ✗ High-pressure environment
  • ✗ Steep learning curve
  • ✗ Limited salary transparency

Best For

This role is geared towards customer service professionals seeking a dynamic and challenging work environment.

Watch Out

The job can be quite demanding, with expectations for quick turnaround on customer inquiries.

What Customers Say

Employees report a supportive team environment but note the role can be quite demanding with a steep learning curve.

Expert Review

In this role, you'll be immersed in a vibrant team atmosphere at Applied Industrial Technologies. It's a great opportunity for those who enjoy direct customer engagement and are adept at quickly finding solutions. The job requires not just product knowledge but also the ability to juggle multiple customer needs simultaneously, which can lead to a stressful experience for some.

The company's focus on collaboration means you'll frequently interact with both customers and the sales team, enhancing your professional network. However, be prepared for a high-pressure environment that demands quick thinking and adaptability. the lack of disclosed salary information may raise concerns for potential applicants.

It’s advisable to inquire about compensation during the interview process to ensure it meets your expectations. Overall, if you thrive in dynamic and challenging environments, this position could be a good fit.

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